Master modern UX patterns to integrate biometrics, passwordless logins, and multi-factor authentication into your digital products while maintaining a frictionless user experience.

Digital seals and authentication are no longer niche administrative tools. They are becoming part of core professional practice as firms move to fully digital project delivery, distributed teams, and tighter expectations around document control, liability management, and auditability. Many practices adopt e-signing tactically, but discover gaps in governance when drawings circulate across consultants, contractors, owners, and permitting stakeholders.
This session is designed for architecture and design professionals who need to operationalize trusted authentication, not just “turn on” a tool. Drawing on experience supporting the deployment of digital signature solutions in regulated professional environments, the webinar covers how to define signing authority, protect professional seals, manage revisions and superseded sets, and maintain a defensible chain of custody across common project workflows. It also addresses how digital transformation decisions affect client service and internal coordination, including bilingual and multi-jurisdiction delivery realities.
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Digital Transformation Advisor
Marc St-Jacques is a senior sales and market growth executive with over 25 years of experience leading commercial strategy, digital transformation, and revenue expansion across technology, cybersecurity, and professional services sectors. Currently serving as Vice-President, Market Growth at La Coopérative de Notaires du Québec, Marc is responsible for driving strategic growth initiatives for notary members and mortgage-related services. He focuses on building high-impact partnerships with financial institutions, leveraging data-driven decision-making, and enhancing market positioning to increase both market share and member value. Prior to this role, Marc spent more than seven years as Vice President of Sales at Notarius, where he led national sales strategy, scaled customer acquisition, and played a key role in expanding the adoption of digital signature solutions across regulated industries. His leadership contributed to consistent revenue growth, strengthened partner ecosystems, and the modernization of sales operations through CRM implementation and structured sales processes. Marc’s earlier experience includes executive leadership roles in cybersecurity and identity management at Carillon Information Security, as well as senior positions in technology commercialization, B2B platforms, and marketing at organizations such as Cossette Communication. He has also founded and led his own consultancy, advising organizations on leveraging technology to bridge communication and business gaps. Known for combining strategic vision with hands-on execution, Marc brings deep expertise in go-to-market strategy, partnership development, and sales leadership, with a consistent track record of translating complex digital solutions into scalable business growth.